Orders are shipped Monday through Friday, excluding major holidays. Orders placed before noon Central time Monday thru Friday typically ship out on the same day. Orders placed over the weekend are processed the following Monday. We currently offer a wide variety of shipping options as set forth below. Please contact us directly for special or customized delivery needs. We know all too well that at times, our Blacklist Members require immediate shirting in remote locales around the globe.
United States Postal Service (USPS) Priority Mail Orders are typcially received in five to seven days from the time the order is placed.
UPS Ground - Orders are typically received in three to five days from the time the order is placed.
UPS 3-Day - Orders are received three (3) business days from the time they are shipped
UPS 2-Day - Orders are received within two (2) business days from the time they are shipped
UPS Next Day -Orders are received the following business day after they are shipped
World-Wide Saver (where applicable) – Orders are received in three (3) business days from the time they are shipped.
World-Wide Expedited - Orders are received in three to five (3 to 5) business days from the time they are shipped.
Shipping & Handling charges are non-refundable. For returns and exchanges, please log into your Imperial Black account to request a return label and refund.
For returns and exchanges, the appropriate address is:
Imperial Black Outpost - Americas
720 South Summit Avenue
Charlotte, NC 28208
Orders that contain multiple items may arrive in separate packages, possibly on separate days. If multiple tracking numbers appear on your shipment email or under you order history on www.imperialblack.com your order was shipped in more than one package.
You can track your shipment by using the tracking number link found in your shipment confirmation email from firstname.lastname@example.org.